Reference

Privacy Policy for Your sandi bet Account

The sandi bet Privacy Policy shows how we collect, use and protect the details connected with your account, including phone verification and wallet records.

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sandi bet Privacy Policy for Your sandi bet Account
CONTACT ROUTES

Three Ways to Ask About Privacy

A privacy question should not require you to search through payment screens or guess which detail to include.

Privacy request Use live chat from your logged-in account to ask for access, correction or deletion of eligible personal data. We may ask for a phone verification step before discussing account-specific details, so your request stays connected to the right account.
Wallet record help If a DANA, OVO, GoPay or QRIS entry looks unfamiliar, send the transaction reference and date through support. We can check the recorded status without asking for your wallet PIN, password or complete card credentials.
Security concern For an unfamiliar login or device, contact live chat or email immediately between 08:00 and 23:00 WIB. We can guide an account-access check, review the session details available to us and explain the next verification step.
DATA HANDLING

Six Privacy Checks Behind Your Login

Our handling process follows the account actions you can actually see: phone verification, login sessions, wallet status and support requests.

Account details

We use your submitted account details to provide login access, connect your phone verification and respond to account requests. The support team may compare submitted details with the account record before revealing private account data.

Cookie signals

Cookies and similar browser signals help remember sessions, protect the login path and understand whether a request comes from a familiar device. You can control browser cookies, although changing them may require another login or reduce saved preferences.

Payment references

A payment record may show DANA, OVO, GoPay, QRIS, bank transfer or virtual account selection, plus a reference and status. We use those details to reconcile your account history and investigate a reported mismatch.

Account protection

Phone verification and session checks help us distinguish your account access from an unfamiliar sign-in. If a device path appears unusual, we may pause a sensitive request until you complete the account check.

Retention period

We keep personal data for the period needed for account operation, security checks, disputes and applicable legal duties. When a record no longer has a valid purpose, our process assesses it for deletion or removal of identifying details.

Change requests

To request a correction, copy or eligible deletion, contact us through live chat or email with your linked phone number and the exact change you want. We will explain identity checks, scope and any reason a record must remain.

Privacy Policy Answers for Indonesia

These Privacy Policy answers cover the questions we expect you to ask before opening an account or continuing from a mobile device. We focus on the data connected with login, phone verification, cookies, payment references and support requests rather than describing unrelated parts of the lobby. If your question concerns a specific record, contact us with the linked phone number and transaction reference where available. Access depends on local law.

The sandi bet Privacy Policy covers account details, phone verification, login sessions, cookie signals, device information, payment references and support conversations. It also explains how we use, retain and protect those records, plus how you can request access, correction or eligible deletion.

We use phone verification to connect account access with the correct account holder and reduce the chance of an unfamiliar person changing sensitive details. If you contact us about private data, we may repeat an account check before sharing account-specific information.

Yes. The Privacy Policy covers payment references connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account activity. These records may include the selected rail, transaction reference, date, amount and status so we can reconcile account history or investigate a query.

Where local law permits, you can request a copy of eligible personal data held for your account. Contact live chat or email, provide the phone number linked to the account and describe the request. We may complete an identity check before responding.

Send the requested correction or deletion through live chat or email, using the phone number linked to your account. We assess the request against account operation, security, dispute and legal needs. Where local law permits, eligible data can be corrected or removed.

It does. Cookies and browser signals can help maintain your login session, protect account access and remember selected preferences on a mobile browser. You can change cookie controls in your browser, but doing so may require a fresh login or affect saved settings.

Contact our live chat or email support from 08:00 to 23:00 WIB and mention the unfamiliar device or session. Do not send a password, wallet PIN or complete payment credential. We will guide the account check and explain the available security action.

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